– What information do we collect about you?
– How will we use the information about you?
– Communications and access to your information and correction
– Other websites
– Contact us
What information do we collect about you?
We collect information about you once you have asked to use our services and subsequently when we place an order to execute transactions for products or services. You may give us data when you fill in fact finds, or forms on our website which include your name, e-mail address and phone number. We may also collect information about you if you voluntarily complete customer surveys or provide feedback, for example.
How will we use the information about you?
We collect information about you to provide you with advice, periodically process your orders, manage your account and, if you agree, to contact you about products and services we think may be of interest to you. When you provide information through our website, we use that information collected from the website to personalise your repeat visits to the website. If you have agreed, we will pass on your relevant personal information to other firms party to transactions. We may be required to share your information with our regulators, compliance consultants, credit reference agencies and fraud prevention agencies (including for tax and anti-money laundering purposes).
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive these, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, refer to the contact section below.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please refer to the contact section below. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
By email: firstname.lastname@example.org
By phone: 020 7254 8262
By post: Ruth Whitehead Associates, St Matthias Hall, Wordsworth Road, London N16 8DD